Heyliaa

100+ clinics now run their front desk on Heyliaa
Skip to main content

Digital fax workflows for Canadian clinics

Virtual fax service for Canadian healthcare teams

Receive, organize, and route clinic faxes through a secure digital workflow that reduces manual sorting and keeps staff in control of clinical review.

Built for the realities of a busy clinic

Canadian clinics still rely on fax for referrals, reports, prescriptions, and records. The problem is not the channel—it is the manual queue around it. ARVO converts incoming documents into organized administrative tasks while preserving human oversight.

✓Secure digital intake for fax documents
✓Automated classification and administrative field extraction
✓Routing by clinic, provider, location, or document type
✓Canadian data-residency options and PHIPA-conscious workflows
✓Full audit logging and staff review

How it works

Connect the clinic’s fax and referral intake process.

Define document categories, queues, and routing rules.

ARVO organizes each incoming document and extracts approved details.

Staff review exceptions and all content requiring clinical judgment.

Frequently asked questions

Can we keep our existing fax workflow?

Implementation is designed around the clinic’s existing systems and routing requirements. The specific number and integration setup are confirmed during discovery.

Is it suitable for PHIPA-regulated clinics?

Heyliaa provides security controls and Canadian data-residency options designed for healthcare workflows. Your organization should validate its specific compliance obligations during contracting.

Does it replace clinical review?

No. The system supports administrative classification and routing. Clinical interpretation and decisions always remain with clinic staff.

Give your front desk more capacity

See how Heyliaa can support your clinic’s administrative workflows while keeping your team in control.