Guardrail 01
What Heyliaa does
Classifies the type of call or document—such as a booking, refill request, referral, or billing question—and routes it to the correct queue or person using workflows defined by your clinic.
Specialized AI agents for clinics
Eight AI agents.
One tireless front desk.
Heyliaa answers every call, books every patient, verifies insurance, and clears the fax pile — a team of purpose-built AI agents for your clinic. Every agent handles administrative work only: anything involving clinical judgment is transferred to your team immediately.
5-minute setup with single sign-on
100+
Clinics onboard
300+
EMR / EHR / CRM integrations
24/7
Call coverage, every day
What is one missed call worth to your clinic?
$300? $500? It adds up fast. Most clinics recover the cost of Heyliaa in the first week.
$438K
Annual revenue at risk
Trusted by 100+ clinics across North America
Trusted by 100+ clinics across North America
The Heyliaa Team
Meet the front-desk team that never clocks out.
Each agent owns a slice of the administrative workload and hands off to the next—or to your staff—so nothing falls through the cracks.
Agent 01
AI Receptionist
Answers every call, day or night
A virtual AI receptionist and AI call answering service that answers every call in under 3 seconds, 24/7. It's the AI phone system behind our after-hours answering service for medical clinics—identifying the caller, understanding the request, booking the appointment, or transferring the call to a live team member.
- ✓After-hours answering service for medical clinics, family doctors, and small business front desks
- ✓Books directly into your EMR calendar
- ✓Sends SMS confirmations automatically
- ✓PHIPA compliant AI receptionist for Canadian clinics
- ✓Transfers calls involving clinical judgment or patient safety to on-call staff immediately
✓ Answers every call in under 3 seconds
Agent 02
Scheduling Agent
Books, reschedules, and fills the gaps
An AI scheduling assistant and AI calendar assistant that functions as automated appointment booking software for your clinic. It handles booking, rebooking, and cancellations and syncs live with your EMR so nothing double-books.
- ✓Automated patient scheduling synced to your EMR calendar
- ✓Answers hours and availability questions
- ✓Manages overflow during peak-volume periods
- ✓Escalates anything outside standard scheduling rules to staff
✓ Writes directly to your calendar
Agent 03
Patient Intake Agent
Clean charts before the visit
Collects patient information before the first visit and syncs it directly to your EMR—no clipboards and no manual entry.
- ✓Sends intake forms via SMS or chat after booking
- ✓Collects demographics, insurance, and medical history as reported by the patient
- ✓Validates information for completeness
- ✓Syncs intake data to your EMR before the visit
✓ Verified before they walk in
Agent 04
ARVO — Fax & Referral Agent
The fax pile, finally handled
A secure cloud fax and referral service that reads incoming faxes, classifies them by document type, extracts key data, and routes them to the correct provider queue. Clinical judgment about urgency stays with your staff.
- ✓HIPAA compliant electronic fax services with a full audit trail
- ✓Processes referrals, lab results, and prescriptions
- ✓Extracts patient demographics and routing details
- ✓Routes documents to the correct provider inbox instantly
- ✓Flags time-sensitive referrals for staff review
✓ Turns faxes into structured data
Agent 05
Marketing Agent
Fill the schedule, grow the practice
Reactivates lapsed patients, sends recall and recare campaigns, and follows up on unbooked leads—bringing visits back without adding more work to your team.
- ✓Recall and recare on autopilot
- ✓Win back lapsed patients
- ✓Measurable booked-visit lift
✓ Outreach in your brand voice
Agent 06
Billing & Claims
Get paid faster, chase less
Submits clean claims, posts payments, and works denials automatically—turning your revenue cycle into something that mostly runs itself.
- ✓Clean claims submitted for you
- ✓Denials worked automatically
- ✓Payments posted and reconciled
✓ Plugs into your billing system
Agent 07
Intelligent EMR
Your copilot for the whole clinic
The brain behind the suite. Ambient note drafting, audit-ready documentation, evidence-based treatment plans, AI scheduling, form filling, and more.
- ✓Ambient notes, audit-ready
- ✓Evidence-based treatment plans
- ✓AI scheduling, form filling, and more
✓ Works across your whole clinic
Agent 08
Custom Agents
Built around your unique workflow
Have a process no off-the-shelf tool fits? We build a custom agent shaped around your clinic’s exact workflow—your rules, your steps, and your systems.
- ✓Tailored to your exact workflow
- ✓Your rules and your systems
- ✓Designed, built, and supported by us
✓ Bespoke to your clinic
Solutions by need
AI front-desk solutions built for your clinic
Explore specialized call answering, scheduling, and secure fax workflows designed around healthcare operations.
Canadian Medical Clinics
AI receptionist workflows with clinic-defined routing, Canadian data-residency options, and PHIPA-conscious controls.
Learn more →Medical Call Answering
Reliable 24/7 call coverage for routine patient requests, busy periods, evenings, weekends, and holidays.
Learn more →Appointment Scheduling
Automated booking, rescheduling, cancellations, and confirmations using your clinic’s calendar rules.
Learn more →Family Doctors
Front-desk support for high-volume primary-care calls with clear human escalation for clinical requests.
Learn more →HIPAA-Compliant Fax
Secure digital fax classification, administrative data extraction, routing, audit trails, and staff review.
Learn more →Virtual Fax for Canada
Organize referrals and inbound clinic documents through a secure Canadian healthcare workflow.
Learn more →
// Heyliaa Clinic Memory
Explore Clinic Memory
Eight AI agents. One shared memory.
Your AI receptionist should know what your scheduling agent already learned. Your intake agent should know what the patient already told you. Heyliaa Clinic Memory connects patient context, conversations, clinic rules, and workflow outcomes across your entire AI front desk so every agent can work from the same operational understanding.
✓
Patient context carried across calls, scheduling, and intake
✓
Clinic scheduling and escalation rules shared across agents
✓
Conversation history that doesn't disappear after each call
✓
Staff corrections and workflow outcomes carried forward
Heyliaa
Clinic
Memory Shared clinic context
Memory Shared clinic context
Agent 01
AI Receptionist
Agent 02
Scheduling
Agent 03
Patient Intake
Agent 04
ARVO Fax
Agent 05
Marketing
Agent 06
Billing & Claims
Agent 07
Intelligent EMR
Agent 08
Custom Agents
All 8 agents · one shared memory layer
How it works
One call. Zero work for your team.
Follow a single patient call from ring to resolution — every step handled, your staff sees a summary, not a task.
5-minute setup · single sign-on
STEP 01
The phone rings
A patient calls about a same-day visit. Heyliaa answers on the first ring — 24/7, even nights and weekends.
STEP 02
Heyliaa understands
Verifies the patient, checks insurance eligibility, and reads your providers’ schedules to find the right slot.
STEP 03
Heyliaa takes action
Books the visit, writes it to your PMS/EMR, sends digital intake, and confirms with the patient by text — or transfers the call live if it falls outside its scope.
STEP 04
Your team gets a summary
Not a task to chase — a finished, documented interaction waiting in your inbox. Step in only when you want to.
Your front desk on autopilot.
Calls answered, schedules filled, paperwork cleared — so your staff can focus on the patient in front of them.
First ring
Average answer time, day or night
24/7/365
Coverage including nights, weekends & holidays
300+
EMR / EHR / CRM integrations
8-in-1
Specialized agents on one platform
Integrations
Meet your modern AI clinic where it already works.
Heyliaa plugs into your phone system, your EMR/EHR, and your CRM — enhancing what you have. Nothing to rip out, nothing to migrate. Live with 300+ systems and counting.
EpicathenahealtheClinicalWorksNextGenDrChronoTebraAdvancedMDOracle HealthModMedElationGreenwayVeradigmSalesforceHubSpot
Real clinics
Loved by the front desk and the back office.
100+ clinics & growing
★★★★★
“We stopped sending patients to voicemail overnight. Heyliaa books them while we sleep — our schedule is full by 8am.”
NW
Dr. Nathan Wong
Urologist · Med Portal Clinic
★★★★★
“The fax pile used to be a part-time job. Now it routes itself into the right chart. My team got hours back every week.”
SK
Dr. Sohail Khattak
Pediatrician · Kids Clinic
★★★★★
“Insurance is verified before patients walk in. Our denials dropped and the front desk isn’t drowning in paperwork.”
RB
Ranjini Bhattacharya
Clinic Manager · Integrate Health
These testimonials describe operational results — call handling, scheduling, and documentation. Heyliaa is an administrative workflow tool. It does not
perform clinical assessment, diagnosis, or medical risk evaluation, and testimonials should not be read as evidence of clinical safety. See our human-in-the-loop
guardrails below for how clinical judgment stays with your staff.
Safety & Guardrails
Administrative routing—not clinical assessment.
Heyliaa classifies calls, faxes, and messages, then routes them to the right person. It is not designed to assess medical risk, diagnose, or make clinical judgments. That responsibility always remains with your clinical staff.
Guardrail 02
What Heyliaa does not do
It does not assess a patient's medical risk, determine clinical urgency, diagnose a condition, or make a treatment decision. Those requests are transferred to a human.
Guardrail 03
When a human steps in
Any request outside Heyliaa's defined scope, anything ambiguous, and anything involving clinical judgment or patient safety is transferred immediately to on-call staff—without exception.
Guardrail 04
Built-in oversight
Every interaction is logged with a complete audit trail. Your team can review call summaries, monitor routing outcomes, and adjust clinic rules at any time.
Core principle
Heyliaa is configured according to protocols your clinic defines and approves. Its role is to make sure the message reaches the right person quickly—not to independently decide who is “at risk” or make the clinical call.
Security & compliance
Built for the most sensitive work in healthcare.
Patient data is handled with the security it deserves. Heyliaa is HIPAA-compliant with encryption in transit and at rest, and a BAA is available for every clinic. ISO 27001 and SOC 2 are in progress.
HIPAA compliant
BAA available · live today
Encryption
In transit & at rest
ISO 27001
In progress
SOC 2
Coming soon
Getting started
Live in as little as 14 days.
01
Discovery Call
15-minute call to understand your clinic's workflows and pain points.
02
Configuration
We configure Heyliaa for your EMR, scripts, and routing preferences.
03
Go Live
Start with one workflow at one location. See results within days.
04
Monitor & Scale
Review dashboards, tune performance, and expand to more workflows.
Heyliaa Marketing Studio
Get found by patients. And by AI.
Heyliaa Marketing Studio is an AI marketing agent built for healthcare practices. It brings SEO, keyword research, competitor intelligence, AI-written content, social media, and AI-search visibility into one connected workflow.
Find the opportunities
Discover the search terms, competitors, content gaps, and patient questions your clinic should be targeting.
Create consistently
Generate SEO-focused blogs, social content, and marketing assets around your services, locations, and clinic expertise.
Stay in control
Review, edit, approve, and schedule content before anything goes live. Heyliaa handles the repetitive work while your team keeps final approval.
Marketing Studio
LIVE WORKFLOW
01
DISCOVER
SEO & Search Intelligence
Keywords · competitors · site opportunities
✓
02
CREATE
AI Content Engine
Blogs · social · campaigns · creative
✓
03
APPROVE
Your Team Reviews
Brand voice · accuracy · compliance
●
04
GROW
Publish & Improve
Website · social · AI search visibility
↗
AI SEARCH OPPORTUNITY
Be visible where patients are searching next.
Questions
Everything you’re wondering.
Yes. Heyliaa is built HIPAA-compliant from the ground up, with encryption in transit and at rest and a BAA available for every clinic. ISO 27001 and SOC 2 are in progress.
Almost certainly. Heyliaa integrates with 300+ EMR, EHR, and CRM systems and writes back to the tools your team already uses—no migration and no new software to learn.
No. Heyliaa handles the repetitive volume—the calls on hold, the after-hours scramble, and the fax pile—so your team can focus on the patients in the room and the work that genuinely needs a human.
About five minutes. Connect your systems with a single sign-on, set your rules, and Heyliaa starts answering—often the same day. Our team handles the rest.
Natural and warm. Heyliaa speaks in a human voice in English and Spanish, follows your scripts, and transfers to a person the moment a call needs one.
Start with a single agent or the whole suite. Pricing scales with your call volume and the agents you switch on—book a demo for a quote tailored to your clinic.
Your next patient call is about to be answered.
See how Heyliaa’s AI agents work for your clinic. Connect your phone and EHR, set your rules, and Heyliaa starts answering — often within the first week.
5-minute setup with single sign-on · no long-term contracts