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Secure fax and referral automation

HIPAA-compliant online fax workflows for healthcare

Turn incoming healthcare faxes into organized, traceable administrative workflows—classifying documents, extracting key details, and routing them to the correct queue for staff review.

Built for the realities of a busy clinic

A secure online fax service should do more than deliver a PDF. Clinics need a documented process for referrals, reports, forms, and other inbound documents. ARVO helps turn the fax queue into structured administrative work.

✓Encrypted handling of inbound fax documents
✓Document classification for referrals and common clinic workflows
✓Administrative data extraction with source traceability
✓Routing to clinic-defined queues and staff
✓Audit trails and human review for exceptions or clinical content

How it works

Receive faxes through the configured secure workflow.

ARVO identifies the document type and extracts approved administrative details.

The document is routed to the appropriate queue or team member.

Staff review clinical content and make every clinical decision.

Frequently asked questions

Is this an electronic fax service for healthcare?

Yes. ARVO supports digital fax and referral workflows designed around healthcare privacy, security, and traceability requirements.

Does AI make decisions about urgency?

No. ARVO classifies and routes administrative documents; clinical urgency and judgment remain with qualified clinic staff.

Can it process referrals?

Yes. It can identify referral documents, extract administrative fields, and route them into the clinic’s approved review workflow.

Give your front desk more capacity

See how Heyliaa can support your clinic’s administrative workflows while keeping your team in control.