Heyliaa

100+ clinics now run their front desk on Heyliaa
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Automated booking with clinic rules built in

AI clinic scheduling software for Canadian practices

Automate appointment booking, rescheduling, cancellations, confirmations, and calendar updates while keeping your clinic’s availability and escalation rules in control.

Built for the realities of a busy clinic

Basic online calendars show open time. Medical scheduling requires more context: appointment types, provider preferences, visit durations, locations, and exceptions. Heyliaa applies clinic-defined administrative rules instead of simply choosing the first available slot.

✓Automated appointment booking across phone and digital channels
✓Real-time calendar and EMR synchronization
✓Rescheduling, cancellations, and confirmation workflows
✓Support for provider, location, and appointment-type rules
✓Human escalation when a request falls outside standard scheduling policy

How it works

Connect the scheduling agent to your approved calendar or EMR workflow.

Configure appointment types, durations, providers, locations, and exceptions.

Patients book or change appointments through a call or supported channel.

The calendar updates and your team receives a clear record of the interaction.

Frequently asked questions

Can it prevent double-booking?

Heyliaa checks connected calendar availability in real time and follows the scheduling rules configured by your clinic.

Does it work for multi-provider clinics?

Yes. Workflows can account for providers, locations, appointment types, and clinic-specific availability rules.

Can staff override the system?

Yes. Staff remain in control and can review or change scheduling outcomes through connected systems.

Give your front desk more capacity

See how Heyliaa can support your clinic’s administrative workflows while keeping your team in control.