How a busy Ontario tax office gained 24/7 phone coverage, organized call triage, and a documented record of every client conversation, deployed in a single

How Insight Clinic automated front-desk scheduling end to end, directly inside its existing practice-management system, with no new software for staff to learn. “Working in

Executive Summary Dr. Nathan Wong, a urologist in British Columbia, faced a common challenge across Canadian healthcare: manually processing and triaging hundreds of incoming referral