Heyliaa

100+ clinics now run their front desk on Heyliaa
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Built for Canadian clinics

AI receptionist for Canadian medical clinics

Answer patient calls, support appointment booking, and route administrative requests around the clock with an AI front desk designed for Canadian healthcare workflows.

Built for the realities of a busy clinic

Canadian clinics need more than a generic answering bot. They need dependable call coverage, clinic-defined escalation rules, integration with existing systems, and careful handling of personal health information.

✓24/7 AI call answering for routine administrative requests
✓Appointment booking and updates through connected clinic calendars
✓Clinic-defined routing to the correct person or queue
✓Immediate human handoff for clinical judgment or patient-safety concerns
✓Support for PHIPA-conscious administrative workflows

How it works

A patient calls your existing clinic number.

Heyliaa identifies the administrative request and follows your approved script.

The AI receptionist answers, books, routes, or transfers according to your rules.

Your team receives a documented summary and can review the outcome.

Frequently asked questions

Is Heyliaa a PHIPA-compliant AI receptionist?

Heyliaa is designed for healthcare workflows with encryption, access controls, audit logging, and Canadian data-residency options. Confirm the exact compliance and contracting requirements for your organization during implementation.

Does it replace clinic staff?

No. It handles repetitive administrative volume while transferring anything requiring clinical judgment or human attention to your staff.

Can it connect with our EMR?

Heyliaa supports integrations across more than 300 EMR, EHR, and CRM systems. Integration scope is confirmed during discovery.

Give your front desk more capacity

See how Heyliaa can support your clinic’s administrative workflows while keeping your team in control.