Heyliaa

100+ clinics now run their front desk on Heyliaa
Specialized AI agents for clinics

Eight AI agents.
One tireless front desk.

Heyliaa answers every call, books every patient, verifies insurance, and clears the fax pile — a team of purpose-built AI agents for your clinic. Every agent handles administrative work only: anything involving clinical judgment is transferred to your team immediately.

Book a demo
See our safety guardrails
Hear Heyliaa answer a call
5-minute setup with single sign-on
100+
Clinics onboard
300+
EMR / EHR / CRM integrations
24/7
Call coverage, every day

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Limited to 2 demo calls per number per day. No spam, ever.

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What is one missed call worth to your clinic?

$300? $500? It adds up fast. Most clinics recover the cost of Heyliaa in the first week.

$438K
Annual revenue at risk

Trusted by 100+ clinics across North America

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Trusted by 100+ clinics across North America

The Heyliaa Team

Meet the front-desk team that never clocks out.

Each agent owns a slice of the administrative workload and hands off to the next—or to your staff—so nothing falls through the cracks.

Agent 01

AI Receptionist

Answers every call, day or night

A virtual AI receptionist and AI call answering service that answers every call in under 3 seconds, 24/7. It's the AI phone system behind our after-hours answering service for medical clinics—identifying the caller, understanding the request, booking the appointment, or transferring the call to a live team member.

  • ✓After-hours answering service for medical clinics, family doctors, and small business front desks
  • ✓Books directly into your EMR calendar
  • ✓Sends SMS confirmations automatically
  • ✓PHIPA compliant AI receptionist for Canadian clinics
  • ✓Transfers calls involving clinical judgment or patient safety to on-call staff immediately
✓ Answers every call in under 3 seconds

Agent 02

Scheduling Agent

Books, reschedules, and fills the gaps

An AI scheduling assistant and AI calendar assistant that functions as automated appointment booking software for your clinic. It handles booking, rebooking, and cancellations and syncs live with your EMR so nothing double-books.

  • ✓Automated patient scheduling synced to your EMR calendar
  • ✓Answers hours and availability questions
  • ✓Manages overflow during peak-volume periods
  • ✓Escalates anything outside standard scheduling rules to staff
✓ Writes directly to your calendar

Agent 03

Patient Intake Agent

Clean charts before the visit

Collects patient information before the first visit and syncs it directly to your EMR—no clipboards and no manual entry.

  • ✓Sends intake forms via SMS or chat after booking
  • ✓Collects demographics, insurance, and medical history as reported by the patient
  • ✓Validates information for completeness
  • ✓Syncs intake data to your EMR before the visit
✓ Verified before they walk in

Agent 04

ARVO — Fax & Referral Agent

The fax pile, finally handled

A secure cloud fax and referral service that reads incoming faxes, classifies them by document type, extracts key data, and routes them to the correct provider queue. Clinical judgment about urgency stays with your staff.

  • ✓HIPAA compliant electronic fax services with a full audit trail
  • ✓Processes referrals, lab results, and prescriptions
  • ✓Extracts patient demographics and routing details
  • ✓Routes documents to the correct provider inbox instantly
  • ✓Flags time-sensitive referrals for staff review
✓ Turns faxes into structured data

Agent 05

Marketing Agent

Fill the schedule, grow the practice

Reactivates lapsed patients, sends recall and recare campaigns, and follows up on unbooked leads—bringing visits back without adding more work to your team.

  • ✓Recall and recare on autopilot
  • ✓Win back lapsed patients
  • ✓Measurable booked-visit lift
✓ Outreach in your brand voice

Agent 06

Billing & Claims

Get paid faster, chase less

Submits clean claims, posts payments, and works denials automatically—turning your revenue cycle into something that mostly runs itself.

  • ✓Clean claims submitted for you
  • ✓Denials worked automatically
  • ✓Payments posted and reconciled
✓ Plugs into your billing system

Agent 07

Intelligent EMR

Your copilot for the whole clinic

The brain behind the suite. Ambient note drafting, audit-ready documentation, evidence-based treatment plans, AI scheduling, form filling, and more.

  • ✓Ambient notes, audit-ready
  • ✓Evidence-based treatment plans
  • ✓AI scheduling, form filling, and more
✓ Works across your whole clinic

Agent 08

Custom Agents

Built around your unique workflow

Have a process no off-the-shelf tool fits? We build a custom agent shaped around your clinic’s exact workflow—your rules, your steps, and your systems.

  • ✓Tailored to your exact workflow
  • ✓Your rules and your systems
  • ✓Designed, built, and supported by us
✓ Bespoke to your clinic
How it works

One call. Zero work for your team.

Follow a single patient call from ring to resolution — every step handled, your staff sees a summary, not a task.

5-minute setup · single sign-on
STEP 01

The phone rings

A patient calls about a same-day visit. Heyliaa answers on the first ring — 24/7, even nights and weekends.

STEP 02

Heyliaa understands

Verifies the patient, checks insurance eligibility, and reads your providers’ schedules to find the right slot.

STEP 03

Heyliaa takes action

Books the visit, writes it to your PMS/EMR, sends digital intake, and confirms with the patient by text — or transfers the call live if it falls outside its scope.

STEP 04

Your team gets a summary

Not a task to chase — a finished, documented interaction waiting in your inbox. Step in only when you want to.

Your front desk on autopilot.

Calls answered, schedules filled, paperwork cleared — so your staff can focus on the patient in front of them.

First ring
Average answer time, day or night
24/7/365
Coverage including nights, weekends & holidays
300+
EMR / EHR / CRM integrations
8-in-1
Specialized agents on one platform
Integrations

Meet your modern AI clinic where it already works.

Heyliaa plugs into your phone system, your EMR/EHR, and your CRM — enhancing what you have. Nothing to rip out, nothing to migrate. Live with 300+ systems and counting.

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Real clinics

Loved by the front desk and the back office.

100+ clinics & growing
★★★★★

“We stopped sending patients to voicemail overnight. Heyliaa books them while we sleep — our schedule is full by 8am.”

NW
Dr. Nathan Wong
Urologist · Med Portal Clinic
★★★★★

“The fax pile used to be a part-time job. Now it routes itself into the right chart. My team got hours back every week.”

SK
Dr. Sohail Khattak
Pediatrician · Kids Clinic
★★★★★

“Insurance is verified before patients walk in. Our denials dropped and the front desk isn’t drowning in paperwork.”

RB
Ranjini Bhattacharya
Clinic Manager · Integrate Health

These testimonials describe operational results — call handling, scheduling, and documentation. Heyliaa is an administrative workflow tool. It does not
perform clinical assessment, diagnosis, or medical risk evaluation, and testimonials should not be read as evidence of clinical safety. See our human-in-the-loop
guardrails below for how clinical judgment stays with your staff.

Safety & Guardrails

Administrative routing—not clinical assessment.

Heyliaa classifies calls, faxes, and messages, then routes them to the right person. It is not designed to assess medical risk, diagnose, or make clinical judgments. That responsibility always remains with your clinical staff.

Guardrail 01

What Heyliaa does

Classifies the type of call or document—such as a booking, refill request, referral, or billing question—and routes it to the correct queue or person using workflows defined by your clinic.

Guardrail 02

What Heyliaa does not do

It does not assess a patient's medical risk, determine clinical urgency, diagnose a condition, or make a treatment decision. Those requests are transferred to a human.

Guardrail 03

When a human steps in

Any request outside Heyliaa's defined scope, anything ambiguous, and anything involving clinical judgment or patient safety is transferred immediately to on-call staff—without exception.

Guardrail 04

Built-in oversight

Every interaction is logged with a complete audit trail. Your team can review call summaries, monitor routing outcomes, and adjust clinic rules at any time.

Core principle

Heyliaa is configured according to protocols your clinic defines and approves. Its role is to make sure the message reaches the right person quickly—not to independently decide who is “at risk” or make the clinical call.

See how Heyliaa applies clinic-defined routing rules, escalation protocols, human review, and audit logging across your administrative workflows.

Request a demo
Security & compliance

Built for the most sensitive work in healthcare.

Patient data is handled with the security it deserves. Heyliaa is HIPAA-compliant with encryption in transit and at rest, and a BAA is available for every clinic. ISO 27001 and SOC 2 are in progress.

HIPAA compliant
BAA available · live today
Encryption
In transit & at rest
ISO 27001
In progress
SOC 2
Coming soon
Getting started

Live in as little as 14 days.

01

Discovery Call

15-minute call to understand your clinic's workflows and pain points.

02

Configuration

We configure Heyliaa for your EMR, scripts, and routing preferences.

03

Go Live

Start with one workflow at one location. See results within days.

04

Monitor & Scale

Review dashboards, tune performance, and expand to more workflows.

Questions

Everything you’re wondering.

Yes. Heyliaa is built HIPAA-compliant from the ground up, with encryption in transit and at rest and a BAA available for every clinic. ISO 27001 and SOC 2 are in progress.

Almost certainly. Heyliaa integrates with 300+ EMR, EHR, and CRM systems and writes back to the tools your team already uses—no migration and no new software to learn.

No. Heyliaa handles the repetitive volume—the calls on hold, the after-hours scramble, and the fax pile—so your team can focus on the patients in the room and the work that genuinely needs a human.

About five minutes. Connect your systems with a single sign-on, set your rules, and Heyliaa starts answering—often the same day. Our team handles the rest.

Natural and warm. Heyliaa speaks in a human voice in English and Spanish, follows your scripts, and transfers to a person the moment a call needs one.

Start with a single agent or the whole suite. Pricing scales with your call volume and the agents you switch on—book a demo for a quote tailored to your clinic.

Your next patient call is about to be answered.

See how Heyliaa’s AI agents work for your clinic. Connect your phone and EHR, set your rules, and Heyliaa starts answering — often within the first week.

5-minute setup with single sign-on · no long-term contracts